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Sirio Radio XM Support

Search our help topics or browse by category below.

Getting Started

Setting up your first Sirio Radio XM account.

Account & Plans

Manage your subscription and preferences.

Activation

Register a new radio to your account.

Radio Setup

Install and configure Sirio Radio XM hardware.

Listening

Navigating channels and saving favorites.

Billing

Payments, invoices and plan changes.

Technical Help

Troubleshooting signal and audio issues.

Frequently Asked Questions

The most common questions from Sirio Radio XM listeners.

Create an account, choose a plan, and enter your radio's ID number on the activation page. Most radios are ready to use within 15 minutes.

Compare the available plans on the Plans page and choose the option that best fits your listening needs.

Portable receivers can be moved between compatible vehicles. Additional equipment may be required depending on your setup.

Check that your antenna is properly connected and that the receiver has a clear view of the sky. Restart the radio and check the connection again.

Sign in and visit your Account Settings to update your email, password, payment method or preferences.

Open your account settings and review your subscription options to manage or cancel your plan.

Visit the Contact page to reach the support team by phone or message.

Check your volume and mute settings first. Then restart your radio and check the connection.

Activation time can vary depending on the radio, account and service setup.

Review the available plans and account options to see which services can be shared or gifted.

Service availability can vary by location, receiver and service configuration.

Use the preset controls on your compatible radio to save frequently used channels.

Available payment methods may vary depending on your account and region.

Compatible plans and devices may allow listening across different supported devices.

Select the password reset option on the sign-in page and follow the instructions provided.

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Still Need Help?

Our support team is ready to answer questions about your account or hardware.