Privacy Policy

Last updated: January 2026

Introduction

Sirio Radio XM ("Sirio Radio XM," "we," "us" or "our") provides radio and connected-audio entertainment services, including our website, mobile applications and compatible equipment (together, the "Service"). This Privacy Policy explains what information we collect when you use the Service, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly, such as your name, email address, contact details, billing information and account preferences when you create an account or use our services.

We may also collect certain information automatically when you interact with our website, including device information, browser type, general usage information and IP address.

• Account information: name, email address, contact information and account preferences
• Device information: radio ID, hardware model, device information and software version
• Usage information: pages visited, interactions and general service activity
• Support information: messages and information provided when contacting customer support

How We Use Information

We use information we collect to provide and maintain our Service, respond to customer questions, provide technical support, improve our website and services, process transactions where applicable, and communicate important information about your account or service.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage and improve the overall experience. You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Information Sharing

We do not sell your personal information. We may share limited information with service providers that help us operate our website, provide hosting, process transactions or deliver support services.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, property, security or the safety of our users and others.

Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, use, disclosure or loss.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, respond to support requests, comply with applicable legal requirements, resolve disputes and enforce agreements.

When information is no longer required, we may delete, anonymize or otherwise securely dispose of it where appropriate.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable laws and legitimate business requirements.

You may also manage certain browser and cookie preferences through your browser settings.

Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last updated" date displayed at the beginning of this policy.

We encourage you to review this page periodically so you remain informed about how information is handled.

Contact Us

If you have questions about this Privacy Policy or how information is handled, please contact us through our Contact page .